Terms of Service

Last updated: April 24, 2026

Welcome to Susie Oriental Massage Spa. These Terms of Service ("Terms") govern your visit to our spa located at 151 E Imperial Hwy, Suite B, La Habra, CA 90631, your use of our website at pamperingmassage.com, and any communications between you and our staff. By visiting our spa or website, you agree to these Terms.

1. Services Provided

Susie Oriental Massage Spa offers professional Swedish massage, Deep Tissue massage, full body massage, and couples massage services in a clean, private setting. All services are performed by trained, experienced massage therapists. Service durations are 30 minutes or 60 minutes, with pricing displayed clearly on our website and in our spa.

2. Walk-In Policy and Wait Times

Susie Oriental Massage Spa operates as a walk-in spa. No appointment is required. Service is offered on a first-come, first-served basis during business hours (9:00 AM to 10:00 PM, seven days a week). Wait times vary based on demand. To check current availability, please call (818) 660-6999 or chat with us through the bottom right of our website.

3. Cancellations and Late Arrivals

Because we operate as a walk-in business, there is no cancellation policy or fee. If you arrive and decide not to stay, you owe nothing. If you call ahead and let us know you are coming, we appreciate the heads-up but it is not required.

4. Payment

Payment is collected at the conclusion of your service. We accept cash, Visa, Mastercard, American Express, Discover, debit cards, Apple Pay, and Google Pay. Tipping is appreciated but never required. The standard tip in California is 15-20% of the service total, but you are free to tip whatever amount feels appropriate.

5. Health and Safety Disclosure

For your safety, please inform your therapist of any medical conditions, recent injuries, surgeries, allergies, or skin sensitivities before your session begins. Massage may not be suitable for everyone, and certain conditions may be contraindicated for certain types of massage. If you have a medical condition, please consult your doctor before booking massage services.

Massage therapy is not a substitute for medical diagnosis, examination, or treatment. We do not provide medical advice, and any information shared on our website or in our spa is for informational purposes only.

6. Conduct and Right to Refuse Service

Susie Oriental Massage Spa maintains a professional, respectful environment for all guests and therapists. We reserve the right to refuse or terminate service to any guest who behaves inappropriately, disrespectfully, or who requests services outside the scope of professional massage therapy. Any inappropriate request will result in immediate termination of the session and being asked to leave the premises.

7. Liability Limitation

To the fullest extent permitted by California law, Susie Oriental Massage Spa and its owners, employees, and contractors are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services or our website. Our maximum liability for any claim related to a service will not exceed the amount you paid for that service.

8. Intellectual Property

All content on the pamperingmassage.com website — including text, images, graphics, logos, and design elements — is the property of Susie Oriental Massage Spa and is protected by United States copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission.

9. Website Disclaimer

The information on our website is provided "as is" without warranty of any kind. While we make reasonable efforts to keep prices, hours, and service descriptions current, errors can occur. The most accurate, up-to-date information is always available by calling us at (818) 660-6999 or chatting with us on the bottom right.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising from your visit to Susie Oriental Massage Spa or your use of this website will be resolved in the state or federal courts of Orange County, California.

11. Changes to These Terms

We may update these Terms at any time. The "Last updated" date at the top of this page will reflect the most recent changes. Continued use of our services or website after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms or our services:

Susie Oriental Massage Spa
151 E Imperial Hwy, Suite B
La Habra, CA 90631
Phone: (818) 660-6999

For service questions, the fastest answer is to chat with us on the bottom right →